Tatcha takes the time to make every order special, from hand written notes to beautiful wrapping, to excellent customer service. All Rights Reserved. Tatcha The Water Cream Oil-Free Pore Minimizing Moisturizer. Customer service is exceptional. Tatcha Water Cream is an anti-aging formula that is designed to support skin health. Use Enter key to select the menu/submenu items. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Use Enter key to select the menu/submenu items. We treasure every customer and live to surprise and delight you. Within a minute of using the product, my face broke out in a terrible and painful rash. If you have any additional questions, please contact our Customer Service team. The TATCHA website gives me the opportunity to purchase excellent products that make my face feel clean, soft, and smooth. The company is still in business, my apologies. Use Enter key to select the menu/submenu items. Read honest and unbiased product reviews from our users. Report Inappropriate Content. Shipping Rates, Estimates & Policies. by Tatcha 3.0 out of 5 stars 1 Who's crazy enough to start this website? Email us at [email protected] PRESS INQUIRIES Email us at [email protected] ORDERS & RETURNS Check out our FAQ page What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Tatcha Customer Service Contact Info. Including this formula in your daily schedule will definitely make your skin smooth, soft, firm and radiant. Use Enter key to select the menu/submenu items. Orders Putting forth the best experience is our highest priority. | Privacy Policy. I called Tatcha, and got ahold of one of their customer service reps, and asked "Why are you pretending these ingredients are so expensive?". Shame on you Vicky Tsai. CONTACT US HAVE QUESTIONS? They are still in business. If the amount of your online gift certificates is for MORE than the total order amount, the balance will be stored with your Tatcha.com account for your next purchase using the same gift certificate code. | Donât click on those slick Ads! Shame on you Vicky Tsai. Try Tatcha, Use Left/Right arrow keys to allow users to navigate within the navigation links. In the browser toolbar at the bottom, tap the Share Icon, and then choose Add to Home Screen. I use Tatchaâs Camilla cleansing oil, the deep cleanse, the rice enzyme powder, the violet c mask (this one is meh), and am looking at purchasing more from them soon (Beauty oil and the water cream). |, Don't let them get away with it!® Let the truth be known!™. Copyright © 1997-2021, Ripoff Report. You cannot purchase an online gift certificate with another gift certificate. The company was founded in 2009 by Victoria Tsai to share a highly evolved approach to skincare based on classical Japanese ingredients and rituals that are clinically proven and naturally clean. ". She responded, and slipped, "We don't. The posting time indicated is Arizona local time. Use Down arrow key to expand the submenu and up/down arrow keys to navigate within the submenu. Use Esc key to leave the submenu. The customer service has by far been the BEST customer service I've ever received over the phone. And our customers are noticing a difference: in just a few short years we’re thrilled that our products and customer service have garnered fans among beauty editors, celebrities and modern women throughout the world. ð My first purchase from Tatcha was the Tatcha luminous dewy skin mist. We cannot replace lost or stolen online gift certificates. About Tatcha. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They are growing very quickly apparently. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. Read honest and unbiased product reviews from our users. Written note 5 PM Pacific time, Monday through Friday ( except holidays ) from 9am to 5pm Pacific,! Get back to you ASAP receive the following program perks: © 2020,... And are not redeemable for cash ( except where required by state )... Steal our content, Click here to read other Ripoff Reports on Tatcha.! Not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year and. Tatcha 1517 North point Street Suite 553 San Francisco, CA 94123 page for commonly questions! 25Ml / 0.8 fl written notes to beautiful wrapping, to excellent customer service has by been... Fact growing very quickly % '' | Cookie and Privacy Notice | Terms & Conditions | Terms & |! 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