In the settings for your Nest Hello, you can enable “Home/Away Assist” to turn the camera on when you leave your house and off when you get home. Connect your Nest Thermostats, Nest Cams, Nest Doorbell, or Nest devices and add Nest … Individual Rights in the European Economic Area. Like most Internet sites, we routinely record log entries (including information such as your IP address) and technical information (such as your browser type and version) when your browser, mobile device or Nest Product contacts our servers. Google UK Ltd, One example of this would be if you invite another user to access the Products on your account as an additional authorized user. Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with Nest Secure, we record device model and serial number, software version, and technical information such as sensor status, Wi-Fi connectivity, error logs, power status and battery charge level, and whether product features are working properly. Your consent is required to allow any of these exchanges or requests for control and you will be able to revoke it at any time. This Privacy Statement for Nest Products and Services (“Privacy Statement”) describes information that Nest Labs, Inc. and its subsidiaries and affiliates (collectively, “Nest”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information). Learn more about our data retention practices here. Temporarily set up your Nest product on a different Wi-Fi network, such as a guest network, without MAC address filtering. We use industry-standard methods to keep this information safe and secure while it is transmitted over your home network and through the Internet to our servers. Select Nest Hello from the list. Privacy Statement for Nest Products and Services, Authorized Professional Reseller Brand Features License Agreement, Customer Agreements for Rush Hour Rewards, Google’s commitment to privacy in the home. These tools allow you to review, update and delete your information, as well as export and download a copy of it. Thus, you can have the camera turn on and off automatically based on a couple of things. If you have any questions, you may submit an inquiry to our Data Protection Office, led by our Data Protection Officer, by emailing [email protected]. However, in the case of “Video and audio signals and data” and “Facial recognition to enable Familiar Face Alerts feature” you are the controller of these data and Nest is a processor. In addition, if you have the recording features enabled, we will capture, process and retain video and audio data recordings from your device for the duration of your recording subscription period (for example, 5, 10 or 30 days) and you will be able to access those recordings using the Services during that time. You can do this by tapping the “Quality and Bandwidth” option on the Settings menu, and then moving the slider to the “Low” setting. If you have a Google Nest thermostat, the MAC address is in the Technical Info menu. Join the fight for a Gas Safe Nation, Is Your Holiday Home Protected From The ‘Silent Killer’? Once you’ve disabled MAC address filtering or created a guest network, start setup with the Nest app and connect your Nest product to Wi-Fi. Basic Profile Information: Your account allows you to provide certain basic profile information like your name and profile photo. Please be aware that the privacy protections and legal requirements, including the rights of authorities to access your personal information, in some of these countries may not be equivalent to those in your country. We do not rent or sell our customer lists. We ask for your consent to process your information for certain specific purposes and give you the right to withdraw that consent at anytime. The Nest Hello can potentially use up a lot of bandwidth and data. Save my name, email, and website in this browser for the next time I comment. If you’re setting up a Nest Cam, you’ll also need to enter the 6-digit Entry key. How does Nest protect my personal information when it is transferred internationally? The following are the limited situations where we may share personal information: With your permission: We may share personal information when we have your permission. If the California Consumer Privacy Act (CCPA) applies to your information, we provide these disclosures and the tools described in this policy so you can exercise your rights to receive information about our data practices, as well as to request access to and deletion of your information. We use this information to provide, develop and improve Nest Products and services, including to make assessments and recommendations about products, safety, or energy use. By recording this information, Nest Cam can know, for instance, whether it’s dark and it should turn on night vision. Nest Cam IQ Indoor, IQ Outdoor, Google Nest Protect, Google Nest Guard, Google Nest Hello, and Google Nest Connect don't have their MAC address printed on their labels, so the only way to find it is with the Nest app. Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the activation and delivery of Nest Products and services without asking you first. Since the Nest Hello can differentiate between a person and general motion being detected, you can choose whether or not to receive both kinds of alerts, or just one or the other. If you grant this permission, the Nest app uses standard location services built into iOS and Android. In addition, if you download the Nest Mobile App, we may collect and store your mobile device identifiers (such as IDFA, AAID, or other device identifiers). See your router’s manual for instructions on how to do this. They can also sense whether something in the room is moving. We take steps to keep this non-personal information from being associated with you and we require our partners to do the same. When you enable the recording or streaming features of your Nest Cam, we may record and process video and/or audio recordings from the device, subject to your instruction, configuration and settings. We will ask your permission before sharing your personal information with third parties for purposes other than at your request or to provide Nest’s Products, and to do so only when we think they will provide you with a welcome additional service. Also, having the camera turn off at certain times (as discussed in the previous section) can save you additional data. Usage and performance information: We collect information about your use of Nest Secure, including activities you perform (such as arming or disarming the system or changing settings), activities Nest Secure performs (such as sounding an alarm or sending a notification), your responses to our notifications, and which Nest Secure products you add to your Nest account. Any device that doesn't have a permanent QR code, will have a 6 digit pairing code on it that you can type into the app. Once that’s done, hit “Next” on the following screen. Palo Alto, CA 94304 USA, For users in the European Economic Area: The Nest Hello is Nest’s first video doorbell and is intended to compete directly with the Ring Doorbell. 76 Buckingham Palace Road, Environmental data from the Nest Learning Thermostat’s sensors: We collect data from several sensors built into the Nest Learning Thermostat. Nest Hello will use more bandwidth to stream video when there is more motion in the scene. Under “Notifications” in the Settings menu, there are a few things you can adjust. For example, Nest Guard can detect motion, and Nest Detect can detect motion or whether a window or door is open or closed, depending on how you’ve set up the device in your home. Dublin, 4 Ireland, For users in the United Kingdom: Person alerts, built-in outdoor home security camera with 8x digital zoom, and prerecorded responses so you never miss a visitor or package. Discussion on Google Nest products, including installation and configuration. One way is to have the camera turn on and off based on whether you’re home or not, which it does by using your phone’s geolocation feature. If European data protection law applies to the processing of your information, we process your information for the purposes described in this Privacy Statement, based on the following legal grounds: When we’re providing a product or service. Your thermostat needs to be installed and connected to power before you can open the. Under certain circumstances (i.e. You can then enter the camera’s serial number instead of scanning the QR code. Answer your door from anywhere. By default, it turns on whenever it’s capturing video. This information may also be shared with other users to help them better understand their energy usage compared to others in the Nest community, raise awareness about safety issues, or help us generally improve our system.
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